At MAC — Media Agency Community (“MAC”, “we”) we respect your privacy. This policy explains which personal data we collect through mediagencycommunity.com.ar (the “Site”), what we use it for and how you can exercise your rights, in accordance with Argentina's Personal Data Protection Law No. 25,326, its Regulatory Decree No. 1558/2001 and related rules.
1. Data controller
- Owner: Agustin Cason
- Tax ID (CUIT): 20-43243642-0
- Address: Buenos Aires, Argentina
- Contact for personal data matters: info@mediagencycommunity.com.ar
2. Data we collect
| When | Data |
|---|---|
| Contact form | Name, company (optional), email, WhatsApp (optional), services of interest and the message you write to us. |
| Newsletter | Email. |
| Withdrawal / service cancellation button | Name, email, phone (optional), service hired, date and reason (optional). |
| WhatsApp or email | The data you share with us when you write. |
| Browsing | Technical data (IP address, browser, device, pages visited). Analytics and advertising tools are only activated if you accept the corresponding cookies. |
We do not collect sensitive data as defined in article 2 of Law 25,326 (or special categories of data under the GDPR). Please do not include it in your messages.
3. How we use your data
- To answer your inquiries and send you quotes.
- To provide the services you hire and communicate with you during the project.
- To send you the newsletter, only if you subscribed. You can unsubscribe at any time.
- To handle withdrawal or service cancellation requests.
- To measure and improve how the Site works and, if you accept, to show you relevant advertising.
- To comply with legal, tax and accounting obligations.
We do not sell or rent your personal data.
4. Consent and legal basis
We process your data with your free, express and informed consent (article 5 of Law 25,326), which you give by ticking the acceptance box in our forms or by accepting cookies, and in the other cases provided by law (for example, to perform a contract or comply with a legal obligation). You can withdraw your consent at any time by writing to info@mediagencycommunity.com.ar, without retroactive effect.
Filling in the forms is voluntary. If you do not provide the data marked as required, we will not be able to answer your inquiry.
5. Providers and international transfers
To run the Site we use technology providers that process data on our behalf and under our instructions:
- Netlify, Inc. (United States): Site hosting and form handling.
- Supabase, Inc.: database where we store inquiries.
- Meta Platforms (WhatsApp): if you choose to write to us on WhatsApp.
- Google and Meta: analytics and advertising, only if you accept those cookies.
Some of these providers may store data outside Argentina. In those cases the transfer is carried out with your consent and with the safeguards provided in article 12 of Law 25,326 and the rules of the Agencia de Acceso a la Información Pública. We do not share your data with other third parties, except where required by law or by a competent authority.
6. Retention
We keep your data for as long as needed for the purpose it was collected for: inquiries that do not lead to a contract, up to 24 months; client data, for the duration of the relationship and then for the legally required periods; newsletter data, until you unsubscribe. After that we delete or anonymize it.
7. Security
We apply reasonable technical and organizational measures to protect your data against loss, unauthorized access or alteration (article 9 of Law 25,326): encrypted connection (HTTPS), restricted access permissions and providers with recognized security standards. Anyone who accesses the data is bound to keep it confidential (article 10).
8. Your rights
You may exercise at any time your rights of access, rectification, updating, erasure and confidentiality (articles 14 to 16 of Law 25,326), and ask us to stop sending you commercial communications (article 27). To do so, write to info@mediagencycommunity.com.ar stating your name and your request. We may ask you to verify your identity.
- We answer access requests within 10 calendar days.
- Rectification, updating or erasure requests, within 5 business days.
The data subject has the right to access their personal data free of charge at intervals of no less than six months, unless a legitimate interest is shown, as provided in article 14, paragraph 3 of Law No. 25,326.
The AGENCIA DE ACCESO A LA INFORMACIÓN PÚBLICA, as the Supervisory Authority of Law No. 25,326, is empowered to handle complaints and claims filed by anyone whose rights are affected by non-compliance with personal data protection rules.
9. Users in the European Union / EEA and the United Kingdom
If you visit the Site from the European Economic Area or the United Kingdom, the General Data Protection Regulation (GDPR / UK GDPR) also applies to you:
- Legal bases: your consent (newsletter, analytics and advertising cookies, forms), the steps prior to entering into a contract and its performance (quotes and services), compliance with legal obligations, and our legitimate interest in keeping the Site secure.
- Additional rights: besides those listed above, you have the right to restrict processing, to object, to data portability and not to be subject to automated decisions with legal effects (we do not make such decisions).
- Transfers: the European Commission recognizes Argentina as a country with an adequate level of data protection (Decision 2003/490/EC). For providers in other countries, we rely on the safeguards they offer, such as standard contractual clauses.
- Complaints: you can also lodge a complaint with the data protection authority of your country of residence.
10. Cookies
The Site uses local storage needed for it to work and, only if you accept, analytics and advertising cookies. You'll find the details and how to change your choice in the Cookie policy.
11. Minors
The Site is intended for people over 18 and for businesses. We do not knowingly collect data from minors. If we find out we did, we delete it.
12. Changes to this policy
We may update this policy. We will publish the current version on this page with its update date. If the changes are significant, we will inform you through an appropriate channel.